Terms of Use for Our Website and Mobile Application
Introduction
We provide a website and a mobile app:
·
Website: https://MyPalPal.com
The Website and the App
allow users to view health-related information and communicate with
practitioners.
These Terms of Use for our Website and
Mobile Application (these “Terms of Use”) apply to the Website, which is owned
and operated by OneWorldMD LLC as well as all other
websites owned, operated, licensed, or controlled by OneWorldMD LLC
(collectively the “Websites”). These Terms of Use also apply to the App, which
is owned and operated by OneWorldMD LLC, as well as all other mobile
applications offered under the OneWorldMD LLC name that do not have separate
Terms of Use or that link to these Terms of Use (collectively the “Apps” and
together with the Websites, the “Services”).
Information provided on the Services
is not a substitute for the advice of a personal physician or other qualified
health care professional. Always seek the advice of a physician or other
qualified health care professional with any questions regarding medical
symptoms or a medical condition. Never disregard professional medical advice or
delay seeking it because of something you have read on the Services.
If you think you or someone
you are taking care of has a medical or psychiatric emergency, call 911 or go
to the nearest hospital.
OneWorldMD LLC does not
warrant the accuracy, completeness, timeliness or usefulness of the opinions,
advice, content, services or other information provided through the Services,
by a Service Provider (as defined below), or on the internet generally. The
Services may contain health or medical-related materials or information that
you may find sexually explicit or otherwise offensive.
OneWorldMD LLC and its
affiliates, licensors, and suppliers have no control over and accept no
responsibility for your compliance with the laws applicable to your country or
state of residence.
Agreement
BY ACCESSING OR USING THE
SERVICES OR CLICKING “I ACCEPT” BELOW, YOU AGREE TO BE BOUND BY THESE TERMS OF
USE AND THE WEBSITE AND MOBILE APP PRIVACY STATEMENT (THE “PRIVACY STATEMENT”).
IF YOU DO NOT AGREE WITH THESE TERMS OF USE OR THE PRIVACY STATEMENT, DO NOT
ACCESS OR USE THE SERVICES.
By accessing or using the
Services or clicking “I Accept” below, you represent and warrant that: (1) you
have the legal power and authority to agree to, and be bound by, these Terms of
Use; (2) if you have provided information to us in connection with your use of
the Services, such information is true and accurate.
Using Messaging Within the Services
OneWorldMD LLC provides
users with a number of interactive online services to help them better
communicate with healthcare professionals who provides services via the
Services (each individually a “Service Provider” and collectively the “Service
Providers”). These services may include (but are not limited to) secure
messaging, including communication with Service Providers and appointment
requests.
You agree that you will not
upload or transmit any communications or content of any type (including secure
messaging) that infringe upon, misappropriate or violate any rights of any
party.
With
respect to communications via the Services, OneWorldMD LLC reserves the right
but is not obligated to do any or all of the following:
·
Record
the dialogue in any public chat room;
·
Investigate
any allegation that a communication does not conform to these Terms of Use and
determine in its sole discretion to remove or request the removal of the
communication;
·
Remove
any communication that in OneWorldMD LLC’s sole discretion is abusive, illegal,
disruptive, or otherwise fails to comply with these Terms of Use;
·
Monitor,
edit, or disclose any communication in the public areas of the Services; and
·
Edit
or delete any communication posted on the Services, regardless of whether such
communication violates these Terms of Use or other policies of OneWorldMD LLC.
Viewing Medical Records
Users may use the Services
to view certain information displayed from their medical records, including the
results of certain laboratory tests. Using a lab test result feature is
considered to be a request to receive lab test results online or on a mobile
device.
Users may also authorize
other users of the Services to view health information. If you are authorized
to access another user's health information, you agree to protect the
confidentiality of this information and comply with state and federal privacy
laws that may prohibit the redisclosure of health information without the
express written authorization of the person who is the subject of the health
information, including but not limited to special protections which apply to
the redisclosure of health information regarding HIV-related information,
alcohol and substance abuse treatment information, mental health information,
and genetic information.
In addition, although the Services
display certain information in medical records, they do not necessarily display
all information found in those medical records. If you think that medical
record information displayed on the Services is inaccurate, you can request OneWorldMD
LLC to amend the medical record by mailing a request as indicated in our Notice
of Privacy Practices (the “Notice”), which Notice is available on the Website
at [URL] and available via our App by accessing [Settings > Information >
HIPAA]. You may also request a complete copy of a medical record as indicated
in the Notice.
Any personal information you
submit to the Services (for yourself or someone else) is governed by the Notice
as well as our Website and Mobile App Privacy Statement (the “Privacy
Statement”), which Privacy Statement is available on the Website at [URL] and
available via our App by accessing [Settings > Information > Privacy]. Your
rights to see and receive copies of your own or others' personal health
information are also subject to the Notice and the Privacy Statement.
App: "Jailbreaking" the Mobile Operating
System
The Apps are intended for
use only on a mobile device that is running an unmodified manufacturer-approved
operating system. Using any of the Apps on a device with a modified operating
system may undermine security features that are intended to protect health
information from unauthorized or unintended disclosure. If you use any of the Apps
on a mobile device that has been modified, you may compromise your health
information or the health information of anyone for whom you have been given
access. Use of any of the Apps on a mobile device with a modified operating
system is a material breach of these Terms of Use.
Passwords
OneWorldMD LLC has tools
that allow you to record and store information. You are responsible for taking
all reasonable steps to ensure that no unauthorized person shall have access to
your online password or account for the Services. It is your sole
responsibility to (1) control the disclosure and use of your password(s), password
reset code(s), and similar; (2) authorize, monitor, and control access to and
use of your account and password to access the Services; (3) promptly change
your password if you feel it has become compromised; and (4) promptly inform OneWorldMD
LLC of any need to deactivate an account entirely.
To change your password, [sign
on to the App or the Website, choose the icon next to your name at the top of
the page, and select Settings.] To deactivate your account, you may contact us
at [EMAIL ADDRESS].
If you enable biometric
authentication (e.g., iOS or iPadOS Face ID, Touch ID or Android Fingerprint)
to sign on to the Services, it is your responsibility to be aware that all
faces or fingerprints set up on your device for such biometric authentication
will be linked to your account associated with the Services. If other people
use the biometric authentication method enabled on your device, they may be
able to gain access to your OneWorldMD LLC account via the Services and view
information you consider to be private. It is your responsibility to understand
the risks of biometric authentication enabled on your mobile device.
You can stop using biometric
authentication to sign on to the Services at any time at the device level.
Breaches of these Terms of Use
In consideration of being
allowed to use the Services, you agree that the following actions shall
constitute a material breach of these Terms of Use:
OneWorldMD LLC expressly
reserves the right, in its sole discretion, to terminate a user's access to any
Services and/or to any or all areas of the Website or App due to any act that
would constitute a violation of these Terms of Use. To the extent there is an
inconsistency between these Terms of Use and the Privacy Statement, these Terms
of Use shall govern.
Communications by Email
By accepting these Terms of
Use, you agree to receive essential communications by email. These
communications may include (but are not limited to):
While you have an account
for the Services, you may receive the monthly or quarterly updates by
email as part of your essential communications and services. In addition, you
may periodically receive invitations to participate in user satisfaction and
other types of surveys related to your experiences with the Services. Participation
in such surveys is always optional.
If you forget your password
for the Services, you may have an option to have a one-time password reset code
sent to the email address you provided to us when you registered to use the
Services. To protect your privacy, we recommend that you not use an email
address that you share with anyone else. To update your email address, [sign on
to the App or the Website, choose the icon next to your name at the top of the
page, and select Settings.]
Communications by Phone or Text
You verify that any phone
information provided to OneWorldMD LLC or a Service Provider is true and
accurate, and that you are the current subscriber or owner of any telephone
number that you provide.
You acknowledge that by
voluntarily providing your telephone number(s), you expressly agree to receive
prerecorded voice messages, and/or autodialed calls and text messages from us,
our agents, affiliates, and independent contractors related to your relationship
with OneWorldMD LLC or Service Providers. You acknowledge that automated
calls or text messages may be made to your telephone number(s) even if your
telephone number(s) is/are registered on any state or federal Do Not Call
list. You agree to receive automated calls and text messages from OneWorldMD
LLC, our agents, affiliates, and independent contractors even if you cancel
your account or terminate your relationship with us unless you opt-out (see
below).
The text message communications that you may receive from OneWorldMD
LLC or a Service Provider may include but are not limited to:
At any time, even if you have expressly given us permission to
send voice or text messages to you, you may communicate your desire not to
receive additional voice or text messages by following the stop or opt-out
instructions in the voice or text message, by adjusting your preferences on the
Website or the App for certain categories of communications, or by contacting OneWorldMD
LLC at (212) 498-8862.
You acknowledge that neither OneWorldMD LLC nor any Service
Provider is liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you
from us and to us from you. If you have any questions about your text plan or
data plan, it is best to contact your wireless provider.
You acknowledge that you are aware text messages are not fully
secure and could be intercepted by a third party. You acknowledge that if you
share your mobile device with others, they may be able to view text messages
sent by OneWorldMD LLC. It is your responsibility to understand the risks
of receiving text messages on your mobile device. To update your mobile phone
number, [sign on to the App or the Website, choose the icon next to your
name at the top of the page, and select Settings.]
Use by Children
The Services are not intended for use by children
under the age of 18. In accordance with the Children’s Online Privacy
Protection Act of 1998, OneWorldMD LLC does not knowingly allow minors under the age of 13 to create accounts that
allow access to the Services. If OneWorldMD LLC is made aware of the
creation of an account to access the Services by a minor under the age of 13, we
will terminate such account and delete associated information.
Access, Correction, and Data Integrity
Although we attempt to maintain the integrity and accuracy of
the information on the Services, we make no guarantees as to its correctness,
completeness, or accuracy. The Services may contain typographical errors,
inaccuracies, or other errors or omissions. Also, unauthorized additions,
deletions, or alterations could be made to the Services by third parties
without our knowledge. If you believe that information found on the Services is
inaccurate or unauthorized, please inform us by contacting us at [PHONE NUMBER
/ EMAIL ADDRESS].
Revisions, Changes, and Updates
We may
revise the information on the Services or otherwise make changes to or update
the Website or the App, including these Terms of Use, without notice to you. OneWorldMD
LLC may also make improvements and/or changes in products and/or services
described on the Website or the App or add new features at any time without
notice. We encourage you to periodically read these Terms of Use to see if
there have been any changes to our policies that may affect you. Your continued
use of the Services will signify your continued agreement to these Terms of Use
as they may be revised.
Links to Third Party Websites
The Services may contain hyperlinks, directly or by means of
search results, to other websites that are not maintained by, or affiliated
with, OneWorldMD LLC. Hyperlinks to such third-party websites are provided as a
service to users and are not sponsored by or affiliated with the Services or
with OneWorldMD LLC. OneWorldMD LLC has not reviewed any or all of such
websites and is not responsible for the content of those websites. Hyperlinks
are to be accessed at your own risk, and OneWorldMD LLC makes no representations
or warranties about the content, completeness, or accuracy of these hyperlinks
or the sites hyperlinked to the Services. Further, the inclusion of any
hyperlink to a third-party website does not necessarily imply endorsement by OneWorldMD
LLC of that website or the material or content contained therein.
Such websites may be co-branded, meaning that they may display a
OneWorldMD LLC logo even though they are owned and controlled by a third party.
Please review the privacy statement and any terms of use of each such website that
you visit.
Indemnity
You shall indemnify and hold OneWorldMD LLC, its directors,
officers, affiliates, employees, agents, representatives, medical staff,
successors, and assigns and the Service Providers (the "Indemnified
Parties”) harmless from any breach by you of these Terms of Use, including any
use of the Services other than as expressly authorized in these Terms of Use.
You agree that the Indemnified Parties shall have no liability in connection
with any such breach or unauthorized use.
Disclaimer of Warranties
THE SERVICES, AND ANY CONTENT, INFORMATION, SERVICES OR PRODUCTS
OBTAINED THROUGH THE SERVICES ARE PROVIDED "AS IS," WITH ALL FAULTS,
WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. YOUR USE OF THE SERVICES
IS VOLUNTARY AND AT YOUR OWN RISK. ANY REFERENCES TO SPECIFIC PRODUCTS OR
SERVICES ON THE SERVICES DO NOT CONSTITUTE OR IMPLY A RECOMMENDATION OR
ENDORSEMENT OF SUCH PRODUCTS OR SERVICES BY ONEWORLDMD LLC UNLESS SPECIFICALLY
STATED OTHERWISE.
Limitation of Liability
ONEWORLDMD LLC, THE SERVICE PROVIDERS, AND THEIR AFFILIATES,
SUPPLIERS, AND OTHER THIRD PARTIES MENTIONED OR LINKED TO VIA THE SERVICES ARE
NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES (INCLUDING,
WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA, OR BUSINESS
INTERRUPTION) ARISING OUT OF OR RELATING IN ANY WAY TO THE SERVICES OR TO ANY
CONTENT, INFORMATION, SERVICES OR PRODUCTS OBTAINED THROUGH THE SERVICE, ANY
APP OR ENTITY TO WHICH YOU PERMIT ONEWORLDMD LLC TO RELEASE DATA (AND
INCLUDING, WITHOUT LIMITATION, THE APP’S USE OF ANY DATA YOU MAKE AVAILABLE TO
THE APP), AND/OR ANY THIRD PARTY WEBSITE, OR YOUR USE OF ANY OF THE FOREGOING,
WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER
OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT AS DESCRIBED IN THE
FOLLOWING PARAGRAPH, YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH
THE WEBSITE, SITE-RELATED SERVICES, THE APP, AND/OR THIRD PARTY WEBSITES,
SERVICES, OR APPS IS TO STOP USING SUCH WEBSITE(S), APP(S), AND/OR SERVICES.
APPLICABLE LAWS MAY NOT ALLOW SUCH DISCLAIMER OF WARRANTIES,
LIMITATIONS OF LIABILITY, OR THE EXCLUSIONS FROM SUCH LIABILITY, AND YOU MAY BE
ENTITLED TO SEEK OTHER REMEDIES UNDER YOUR ANOTHER AGREEMENT WITH ONEWORLDMD
LLC. IN SUCH CASE, THE ABOVE DISCLAIMERS, LIMITATIONS OR EXCLUSIONS MAY NOT
APPLY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONEWORLDMD LLC DISCLAIMS
ANY AND ALL LIABILITIES OR OBLIGATIONS WHATSOEVER RELATED TO THE USE OF THE
SERVICES BY ANYONE OTHER THAN YOU.
Choice of Law
THESE TERMS OF USE ARE GOVERNED BY NEW YORK LAW WITHOUT REGARD
TO ITS PRINCIPLES OF CONFLICTS OF LAW. IF ANY VERSION OF THE UNIFORM COMPUTER
INFORMATION TRANSACTIONS ACT (UCITA) IS ENACTED AS PART OF THE LAW OF NEW YORK,
THAT STATUTE SHALL NOT GOVERN ANY ASPECT OF THESE TERMS OF USE.
Intellectual Property Rights and Restrictions
OneWorldMD LLC hereby grants you a personal, non-exclusive,
non-transferable, limited, revocable right to use the Services for personal,
non-commercial purposes only and in accordance with these Terms of Use. You
agree not to use the Services for any other purpose, including but not limited
to any commercial purpose, without the prior written consent of OneWorldMD LLC.
For example, you may not (and may not direct or authorize any other party to),
(1) co-brand any website, application, or any portion thereof, (2) frame any of
the Websites or any portion of the same (whereby any of the Websites will
appear on the same screen with a portion of another website), or (3) link any
of the Websites to any other website. "Co-brand" means to display a
name, logo, trademark or other means of attribution or identification of any
party in such a manner as is reasonably likely to give a user of the Services
the impression that such party has the right to display, publish, or distribute
the Services or any content accessible within the Services. You agree to
cooperate with OneWorldMD LLC in causing any unauthorized co-branding, framing
or linking immediately to cease.
The material and content accessible within the Services and any
other website or mobile application owned, operated, licensed, or controlled by
OneWorldMD LLC (collectively, the "Content") is the intellectual
property and proprietary information of OneWorldMD LLC or the party that
provided the Content to OneWorldMD LLC (as applicable). All title to, ownership
of, and rights in and to such Consent is, and at all times shall remain, the
sole and exclusive property of OneWorldMD LLC and its content providers (as the
case may be). Accordingly, you may not copy, distribute, republish, upload,
post, transmit, or create derivative works of the Content in any way without
the prior written consent of OneWorldMD LLC, except that you may print out a
copy of the Content solely for your personal use. In doing so, you may not
remove or alter, or cause or direct to be removed or altered, any copyright,
trademark, service mark, trade name, or any other proprietary notice or legend
appearing on the Services or on any of the Content.
You may not use any OneWorldMD LLC names or trademarks in any
advertising or publicity, or otherwise to indicate or imply sponsorship of or
affiliation with any product or service, without the prior written consent of OneWorldMD
LLC.
Additional License Terms that Apply to the
Apps
The Apps are licensed, not sold, to you. Your license to each of
the Apps that you download or obtain through the Apple App Store, the Google
Play Store, or other mobile application storefront, portal, or provider, is
subject to your prior acceptance of these Terms of Use.
The license granted to you herein by OneWorldMD LLC for the Apps
is limited to a non-transferable license to use the Apps on authorized devices.
For example, iOS-based Apps may be used only on devices running iOS (including
but not limited to iPad and iPhone) that you own or control. This license does
not allow you to use the Apps on any device that you do not own or control, and
you may not distribute or make any App available over a network where it could
be used by multiple devices at the same time. You may not rent, lease, lend,
sell, transfer, redistribute, or sublicense the Apps and, if you sell your
device to a third party, you must remove the Apps from the device before doing
so.
The terms of this license will govern any upgrades provided by OneWorldMD
LLC that replace and/or supplement the original Apps, unless such upgrade is
accompanied by a separate license in which case the terms of that license will
govern.
The license is effective until terminated by you or OneWorldMD
LLC. Your rights under this license will terminate automatically without notice
from OneWorldMD LLC if you fail to comply with any term(s) of this license.
Upon termination of the license, you shall cease all use of the Apps and
destroy all copies, full or partial, of the Apps.
Any location data provided by the Apps is for basic navigational
purposes only and is not intended to be relied upon in situations where precise
location information is needed or where erroneous, inaccurate, time-delayed, or
incomplete location data may lead to death, personal injury, property, or
environmental damage.
You may not use or otherwise export or re-export the Apps except
as authorized by United States law. In particular, but without limitation, the
Apps may not be exported or re-exported (a) into any U.S.-embargoed countries
or (b) to anyone on the U.S. Treasury Department's Specially Designated
Nationals List or the U.S. Department of Commerce Denied Persons List or Entity
List. By using the Apps, you represent and warrant that you are not located in
any such country or on any such list. You also agree that you will not use the
Apps for any purposes prohibited by United States law, including, without
limitation, the development, design, manufacture, or production of nuclear,
missile, or chemical or biological weapons.
The Apps and related documentation are "Commercial
Items", as that term is defined at 48 C.F.R. §2.101, consisting of
"Commercial Computer Software" and "Commercial Computer Software
Documentation", as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R.
§227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R.
§227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software
and Commercial Computer Software Documentation are being licensed to U.S.
Government end users (a) only as Commercial Items and (b) with only those
rights as are granted to all other end users pursuant to the terms and
conditions herein.
Copyrights
Except as otherwise indicated, the Services and all content therein,
including text, graphics, logos, button icons, photos, images, forms, audio,
video, questionnaires, and software, are the property of OneWorldMD LLC or its
licensors and is protected by United States and international copyright laws. OneWorldMD
LLC allows you to view or download a single copy of the material on the website
solely for your personal, noncommercial use.
The compilation of all content on the Services is the exclusive
property of OneWorldMD LLC and is protected by United States and international
copyright laws. Unless specifically authorized in writing by OneWorldMD LLC,
any use of these materials, or of any materials contributed to the Services by
entities other than OneWorldMD LLC, on any other website or networked computer
environment for any purpose is prohibited.
Any rights not expressly granted by these Terms of Use or any
applicable end-user license agreements are reserved by OneWorldMD LLC. Content
and features are subject to change or termination without notice in the
discretion of OneWorldMD LLC.
The Digital Millennium Copyright Act of 1998 (the
"DMCA") provides recourse for copyright owners who believe that
material appearing on the internet infringes their rights under U.S. copyright
law. If you believe in good faith that materials appearing on the Services
infringe your copyright, you or your agent may send us a notice requesting that
the material be removed, or access to it blocked.
In addition, if you believe in good faith that a notice of
copyright infringement has been wrongly filed against you, the DMCA permits you
to send us a counter-notice. Notices and counter-notices must meet statutory
requirements imposed by the DMCA. One place to find more information is the
U.S. Copyright Office website, currently located at https://www.copyright.gov.
In accordance with the DMCA, OneWorldMD LLC has designated an
agent to receive notification of alleged copyright infringement in accordance
with the DMCA. Any written Notification of Claimed Infringement should comply
with Title 17, United States Code, Section 512(c)(3)(A) and should be provided
in writing to our designated agent as follows:
Agent: [NAME]
Address: [ADDRESS]
Fax: [FAX]
Phone: [PHONE NUMBER]
Email: [EMAIL ADDRESS]
(This telephone number is for copyright-related complaints only.
No solicitations.)
Please note: If you materially misrepresent that online
material, product, or activity is infringing your copyrights, you may be liable
for damages (including court costs and attorneys' fees) and could be subject to
criminal prosecution for perjury. We suggest that you consult your legal
advisor before filing a notice or counter-notice.
[Trademarks and Service Marks
"OneWorldMD LLC" and the OneWorldMD LLC logo are
registered service marks of [OneWorldMD LLC]. Other proprietary marks of OneWorldMD
LLC or third parties may be designated as such from time to time on the Services
through use of the TM, SM, or ® symbols. Users of the Services are not
authorized to make any use of the OneWorldMD LLC marks or the proprietary marks
of third parties, including but not limited to as metatags or in any other
fashion that may create a false or misleading impression of affiliation or
sponsorship with or by OneWorldMD LLC or the applicable third party.]